Gamesville is experiencing technical difficulties, and has been intermittently for several hours. Problems range from being unable to save avatar changes to not being able to play games at all.

We've heard from a number of frustrated people. Please understand, we share your frustrations: Every minute you can't play is another minute our business is failing to entertain you (which violates one of our core missions as a business) and is another minute we're not generating the revenue we should be.

Our engineers continue to work overtime to restore normal operations, and I hope to have good news to report shortly.

Sincerely,
Chris Cummings
Manager, Gamesville.com

UPDATE 9:15 AM EST: Full service has been restored. Thank you for your patience during this outage--and see you in the games!

Please note: Gamesville will be offline for approximately 15 minutes beginning at 4:00 AM EST on Thurs. 10/01/09 as we perform routine maintence. The outage should last only about 15 minutes. Thank you for your patience.

Good gaming!

Oh! Ryan Kelley

Community Manager, Gamesville.com

Please be advised there was a brief service interuption today that resulted in a number of Gold members seeing ads in their games. This issue has been addressed, and we apologize for what happened.

If you are signed into a Gold account and are still seeing ads, please exit your browser (close all windows) and then return to Gamesville. If that does not resolve the issue for you, please contact customer support with your Gamesville member name.

Sincerely,

Chris Cummings
Manager, Gamesville.com

We're currently experiencing a technical issue with Gamesville bingo games. In a few moments, we will bring the games down for a brief period (approximately 2-3 minutes) to correct the issue. After that, the games should proceed as normal. Thank you for your patience, attention, assistance in this matter.

Sincerely,
Chris Cummings
Manager, Gamesville.com

Please note: Gamesville will be offline for a few minutes this afternoon as we perform routine maintence. The outage should last only about five minutes. Thank you for your patience, and see you back in the games shortly.

Sincerely,
Chris Cummings
Manager, Gamesville.com

UPDATE - 12:05PM

The site is back online and games are now available to play.

We just wanted to let everyone know that the database work is complete and the games and game shows are available again to play.

We kindly ask if you encounter any further errors to report issues you see to customer service at https://help.lycos.com/newticket.php. For the best service, please include your member name and a detailed description of the problem you're experiencing.

Thank you to all our Gamesvillers who also assisted by quelling the worries of other community members. We truly appreciate your patience as we resolve these issues and thank you once again.

Now back to your regularly scheduled gaming!

UPDATE Dec 2, 2008: In anticipation of our long-awaited release of CatchUp CoverAll™, Gamesville will perform additional database maintenance starting at 2AM eastern time Wednesday, December 3, 2008.

Maintenance is expected to last approximately five hours. During that time period, Gamesville games will not be available. We apologize in advance for any inconvenience this may cause and thank you very much for your support.

Please be advised, Gamesville's database will be upgraded at 4AM eastern time on Friday, June 20, 2008. During that time, Gamesville games will not be available. We apologize in advance for any inconvenience this may cause and thank you very much for your patience.

Please note, Gamesville's database is going to be upgraded at 4AM eastern time on Tuesday, June 17, 2008. During that time--which should only be a few minutes--Gamesville games will not be available. We apologize for any inconvenience and thank you for your patience.

Sincerely,
Chris Cummings
Manager, Gamesville.com 

Hi all,

We regret the disruptions over the past several days.  Thanks to our team - who have worked long hours this week - we believe that we have resolved the site-wide game freezing issues many experience.  We are working to make GV Rewards updates more frequent. While we implement a better fix, we will only update your profiles with newly awarded GV Rewards about once an hour. We apologize for the inconvenience and thank you for your patience. The popularity of the new Bingo Zone surprised even us, so we're adding extra capacity to ensure a smoother experience for all.

Thanks!